THE DIGITAL BAROMETER OF THE FEDERAL GOVERNMENT

A summary of the level of digitisation of our services and their use

CITIZEN USE INDEX Information about CITIZEN USE INDEX

- 263.59 -

COMPANY USE INDEX Information about COMPANY USE INDEX

- 186.90 -

GOVERNMENT USE INDEX Information about GOVERNMENT USE INDEX

- 149.26 -

eHEALTH USE INDEX Information about eHEALTH USE INDEX

- 152.08 -

EVOLUTION OF CUMULATIVE ANNUAL COST REDUCTION PER TARGET GROUP

The following eGovernment applications were surveyed for the calculation of the administrative cost savings for citizens: Electronic unemployment card, Police-On-Web, eBirth, Electronic Service Cheques, Tax-On-Web, My File and MyRent.

The following eGovernment applications were surveyed for the calculation of the administrative cost savings for companies: BIZTAX, Vierde weg, e-Depot, e-Griffie, Digichambers & MyRentPro.

For more information: http://www.vereenvoudiging.be

Open data barometer

READINESS 2015 2016 2017
SCORE 34% 48% 66%
POINTS (out of total 1500) 422 640 990
RANKING 23 23 22

e-INVOICING

The continual improvement in our standard of living is resulting in an increased number of commercial transactions. This is in turn causing an increase in the volumes of administrative documents, first of all invoices. In Belgium, one billion invoices are sent every year. Automated processing of these invoices would save the equivalent of 3.5 billion euros per year. So this is an important challenge.

The broad adoption of e-invoicing described above will first of all require a significant change in the IT products and services available, which in turn requires sufficient demand to be in place to justify the required investments. In a nutshell, the challenge of broad adoption of e-invoicing is both complex and promising.

Belgium's public authorities, at all levels of government, account for 16% of GDP. They do business with an extremely wide range of economic players, so they are the most affected by the lack of harmonisation and standardisation between the existing e-invoicing solutions. As a result they have the motivation and also the resources to encourage providers of IT products and services to make changes in the products and services they provide that will promote broad adoption of e-invoicing. The benefits to them from this change could amount to one billion euros per year.

In this context, authorities at various levels have been working together since 2012 on the introduction of measures to promote the broad adoption of e-invoicing. At the federal level, e-invoicing is part of the "Digital Economy" section of the "Digital Belgium" plan being promoted by Minister De Croo. Working closely with the Minister and the other administrations, and following a pilot phase carried out in 2013-2014, The Digital Transformation Office (DTO) of the FPS BOSA, which is responsible for studying the IT-related aspects of this issue, showed that an interoperability framework (PEPPOL) exists which could make broader adoption possible within a reasonable time. This body is carrying out an awareness campaign that is addressing a number of groups, beginning with the IT sector and government bodies, with the aim of getting these groups to join the framework too. For more information about the PEPPOL framework and its use in the Belgian context, consult the web page of the Belgian PEPPOL authority (which is currently only available in English).

Mercurius logoMercurius is a fundamental element in this programme. Mercurius is a platform for "business to Government" transactions. It provides a uniform interface for all e-invoicing by businesses to government bodies at every level of government. Thanks to its perfect alignment with the PEPPOL framework, every business that is able to e-invoice public authorities will also be able to directly e-invoice any other (private) customer once the framework starts being widely used. It has a portal, whose primary function is to allow every business to monitor the forwarding and processing of its e-invoices to all government bodies in a way that is centralised and completely reliable. What is more, suppliers that do not yet have suitable IT equipment will be able to submit their invoices using a form on this portal - until they are able to obtain their own equipment. For more information about Mercurius, please consult the Mercurius portal welcome page. It also contains links to a number of other relevant sources of information

From 19 April 2019, Directive 2014/55/EU will come into force. Under this Directive, public authorities will be obliged to accept any e-invoice that is compliant with the European standard developed by the European Committee for Standardisation. This obligation is in line with the national policies described above. The Mercurius platform will allow public authorities to limit the technical difficulties that may result from this obligation. The directive is currently being transposed into Belgian law.